COVID-19 Statement

16Mar

March 21, 2020 – Eagle Ridge Resort will be closed Monday, March 23rd – Thursday, May 14th. All reservations between those times will be canceled with a refund or credit option or moved to a later date. If you have a reservation during that time period, you will be contacted as
soon as possible by one of our staff members. With an influx of calls, we ask that you are patient with our staff. During that time, we will have staff on-site taking calls daily from 10 am -8 pm for answering questions and assisting with reservations after May 14.

Lutsen Mountains Announces End of 2019/20 Season

Lutsen, MN March 19, 2020 – After careful consideration and thought, Lutsen Mountains has decided Sunday, March 22 will be the final day of the 2019/2020 winter season.

For the remaining few days, we will continue to prioritize cleaning, hand washing, and social distancing. Operations are mostly limited to outdoor activities with our indoor chalet and warming room spaces closed. Food service is limited to phone -in/take-out orders only with guests instructed to take breaks in our outdoor spaces or return to their private rooms for breaks and dining.

Guests who have lodging arrivals between now and 3/21and are unable to travel can contact Lutsen Central Reservations for details on refunds or rescheduling. They can be reached at 218-406-1320 or by email at cancel@lutsen.com. We will be canceling all ski & stay package reservations with arrivals 3/22 – 5/3. An online form to request refunds will be established soon to expedite this process. We expect to have high call volume, so please be patient and we will respond as soon as we can.

We appreciate the continued support from our ski community and hope to welcome you back to our mountain soon. Thank you for your understanding.